Email us with the Chrome version, PasteTiles version, what you expected, and what happened. Do not send passwords, verification codes, access tokens, or sensitive saved text.
Quick help
How do I open PasteTiles?
Focus a supported text field and press Alt+C. You can change the shortcut at chrome://extensions/shortcuts.
Where is my saved text?
Open the extension from Chrome's toolbar to manage your local library. PasteTiles stores your working copy on this device.
Is an account required?
No. Account creation is optional and is used only if you want PasteTiles Sync across devices.
Why did formatting change?
Advanced templates paste rich formatting into compatible editors and fall back to plain text where rich insertion is not supported.
How do I keep a backup?
Open Saved Text, choose PasteTiles Sync, and use Save Excel backup. Keep the file private because it contains your saved tile text.
How do I delete cloud data?
While signed in, open the Account section under PasteTiles Sync and choose Delete account and cloud data.
Account email
Verification and password-reset codes are sent to the email address entered in PasteTiles. Check Spam or Junk, confirm the address is correct, and request a new code if the previous one expired.
Security reminder
Never email us your password, verification code, account token, or confidential tile content. Support will never ask for your password.